Deliveries are made to the United Kingdom and all European Union countries.
Standard delivery is free of charge. If you require rapid delivery, an additional charge is incurred. To get this price, please contact us.
Standard delivery takes 5-8 business days.
Your promotional jigsaw puzzles will be securely delivered by DHL, UPS or other carrier service provider.
When your order is dispatched, you will receive a tracking code in your e-mail. If you did not receive this e-mail, please check your Spam folder.
Yes, you can have the products delivered to an address that is different from the billing address.
Please check the content and the status (damaged or not) of the goods before signing for the package. If any damage exists, please report the damage to the shipper's delivery personnel /agent and fill out a damage report or similar document to claim any payment from the shipping company. PRpuzzle cannot be held responsible for any damages or loss after delivering the goods to the forwarder/shipper.
After receiving your request for a quotation, an invoice will be prepared and sent to you via e-mail. After receiving full payment of the invoice, we will proceed with your order. These conditions apply also if you request a print design. When you pay the invoice, please make sure that you refer to the order number provided in the invoice. As soon as we receive the payment, you will receive a notification and we will start processing your order.